THE MORE, THE MERRIER
With RESERVA - An intelligent group booking tool, Goeres saw a spike in Group bookings. We created a self- help, easy to use & navigate group booking module, where a user can invite his group, add/modify & allot rooms along with giving the user the last minute flexibilities involved in a group booking.Visit the site
With a legacy of operating the Parc brand of hotels in Luxembourg, Goeres Group rebranded the existing Parc hotel sites under a consolidated banner goereshotels.com, Further based on data analytics, it was discovered that there was a growing demand for group bookings & Goeres needs to automate & be the first hotel in Luxembourg to achieve this revolution.
THE DIGITAL CHALLENGE
With a growing number of customers coming through digital channels, Goeres hotels knew that implementing a full customer-centric digital strategy would be critical to their long-term success. As the company expanded , it sought a new strategy to enhance its activity through digital channels to improve customer satisfaction, and reinforce its digital marketing capabilities. On top of this, a growing demand for Group bookings which created the need to have an automated solution which reduces the hassle of coordination amongst hotel sales personnel & the group booking administrator.
Step by step process
- SPLIT PAYMENT
- GROUP PAYMENT
- SECURE GATEWAY
- GROUP INVITATIONS
- ADD ROOMS
- MODIFY ROOMS
- DELETE ROOMS
- MULTI ROOM BOOKING INTEGRATION
- BESPOKE CUSTOMISATIONS AS PER REQUIREMENTS